Privacy & Legal Notices
Welcome!
We are glad you are visiting our website.
Please take a few minutes to read carefully the Terms and Conditions
of Use and our Website Privacy Policy. Coventry Health Care, Inc. and each of its
subsidiaries, including Group Dental Service, Inc. and Group Dental Service of Maryland,
Inc. (which underwrites Denex Dental plans), are collectively referred to hereafter
as the “Company,” “we,” “our” or “us.”
As a user of the Company’s web content, it is imperative that you review
and understand the Company’s policies concerning use of its websites contained within
the Company’s "Terms and Conditions of Use" and "Website Privacy Policy."
The information contained on these websites is for informational purposes
only and no warranty is made that the information is error-free. The information
contained within the Company’s web pages may be, at any time, outdated and may include
inaccuracies and/or errors. Information may change at any time without notice.
Nothing within the Company’s websites is to be construed as an offer
to sell or solicit insurance.
The information provided within the Company’s web pages does not represent
a guarantee of coverage or specific payment. All health plan benefits are subject
to the terms, conditions and limitations of the specific policy issued, including,
but not limited to, eligibility, pre-certification, exclusions and limitations,
and medical necessity requirements. For further information on a policy and its
limitations, please contact our customer service department at the number indicated
for the health plan on the Company’s website or, if you are a member, on your health
plan ID Card.
The Company’s website addresses and all content and images contained
within the websites, as well as all copyright, trademark, trade dress and other
rights therein, are owned or licensed by the Company and its affiliates. Nothing
contained on the Company’s websites should be construed as granting, by implication,
estoppel or otherwise, any license or right in or to such information or trademarks
without the express written permission of the Company. You agree not to copy, use
or otherwise infringe upon any trademarks or service marks contained in the Company’s
websites. You further agree that you will not alter or remove any trademark, copyright
or other notice from any copies of the information downloaded from the Company’s
websites.
The Company’s websites may contain links to third party websites. These
links are provided for your convenience and the Company is not to be held responsible
for information contained in any third party websites, regardless of whether there
are connections to or from the Company via hyperlinks and/or pointers. The Company
does not have control over any information on any other organization’s website(s).
The Company does not endorse the content and accuracy of the websites
you are about to visit, and therefore, disclaims responsibility for their content
and accuracy;
The Company does not make any express or implied warranties, representations
or endorsements whatsoever with respect to the linked websites you visit;
In no event will the Company be liable to you or to anyone else for any
decision made or action taken by you or anyone else in reliance on results obtained
from information available from any websites for which we provide a link; and
The Company Plan is not to be held responsible for information contained
in Third Party websites whereby there is a connection to or from the Company via
hyperlinks and/or pointers.
When you visit and navigate our websites and when you communicate with
us via our websites, we will not collect personal information about you unless you
provide us that information voluntarily. Any non-public personal information that
you may provide via our websites will be used solely for the purpose stated on the
web page where it is collected. (In some cases, and in all cases where required
by law or regulation, you will be able to update the information that you provide
to us either by sending us an e-mail or, where you have established personal profiles
with us, by updating your profile online. Please refer to the specific pages where
data is collected for more information.)
The Company appreciates the opportunity to provide health care benefits
plans to our members and their families. In the course
of providing the health care
benefit plans we administer or offer, the Company must collect, use, and disclose
nonpublic personal information.
The Company takes reasonable precautions to protect its website users
and any information provided by those users. All data, correspondence, and responses
that you, the user of this website, provide will be handled confidentially, both
online and off-line. To protect from unauthorized access, data that you provide
is safeguarded behind a secure firewall.
A “cookie” is an element of data that a website can send to your browser
when you link to that website. It is not a computer program and has no ability to
read data residing on your computer or instruct it to perform any step or function.
The cookie does not extract other personal information about you, such as your name
or address. Most internet browsers provide a simple procedure that will enable you
to control whether you want to receive cookies by notifying you when a website is
about to deposit a cookie file. For purposes of our “cookie,” once the user closes
their internet browser, the cookie terminates. Other third party websites may have
cookies that remain on your computer unless deleted by you.
The Company uses IP addresses to analyze trends, to administer the site,
to track user movement, and to gather broad demographic information for aggregate
use. IP addresses, basically numeric web addresses used between computer servers,
enable the Company to identify the Internet Service Providers (ISP) that web users
utilize. This helps the Company with trending and market research. IP addresses
are not linked to personally identifiable information.
The Company’s websites contains hyperlinks to other websites. Please
be aware the Company is not responsible for the privacy practices of such sites.
When leaving our site, it is strongly recommended you review the privacy statements
and disclaimers of each and every website you visit.
It should be noted that any e-mail message sent to the Company, as with
nearly all Internet communication, is susceptible to potential outside interception.
As is the case throughout the Internet, outside sources may be able to access e-mail
unbeknownst to either sender or recipient. In addition, any email you send to the
Company may be read by one or more employees of the Company, as dictated by business
processes and practices.
The Company reserves the right to change the content within the web pages
and within this Website Privacy Policy at any time without notice. Furthermore,
this Website Privacy Policy is not to be construed in any way as an agreement, stated
or otherwise, on behalf of any party. Use of this website is at your risk and discretion.
Should you have any questions, concerns, or comments regarding the Company’s
Terms and Conditions of Use or Privacy Policy, please contact us directly via
IT@gdsmd.com.
Terms and Conditions of Use
Terms and Conditions of Use
Acknowledgment of the Company’s Terms and Conditions
of Use
By using the Company’s websites, you are consenting to the Terms and Conditions
of Use and the Website Privacy Policy set forth below. Likewise, you acknowledge
that use of the Company’s websites is at your risk and discretion.
The Company reserves the right at its discretion to modify the Terms and Conditions
of Use and the Website Privacy Policy from time to time. Your continued use of the
websites after any such modifications shall constitute your agreement to be bound
by any such changes. The Company may modify, suspend or discontinue all or any portion
of its websites without notice or liability.
Disclaimer
NEITHER COMPANY, NOR ANY OF ITS AFFILIATES, EMPLOYEES, AGENTS, LICENSORS OR CONTENT
PROVIDERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING ITS WEBSITES,
THE CONTENT OR ANY SERVICE PROVIDED HEREIN. THE CONTENT AND SERVICES ARE PROVIDED
ON AN "AS IS" BASIS AND COMPANY SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES
OF MERCHANTABILITY OR WARRANTIES AGAINST INFRINGEMENT. COMPANY, ITS AFFILIATES,
EMPLOYEES, AGENTS, LICENSORS AND CONTENT PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES
OR LOSSES, INCLUDING, WITHOUT LIMITATION, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL
OR PUNITIVE DAMAGES, LOST PROFITS, LOSS OF PROGRAMS OR DATA, OR INTERRUPTION IN
BUSINESS ACTIVITY, RESULTING FROM OR CAUSED BY THE COMPANY’S WEBSITES, THEIR CONTENT,
OR ANY SERVICES PROVIDED HEREIN.
Not a Solicitation
Products offered by the Company vary state-to-state and are subject to the requirements
of each respective state and the terms and conditions of each policy. All products
are not available in all areas and some products may only be available for employer
groups.
Regarding Claims, Benefits, and Medical Management
Intellectual Property
Third Party Websites
When leaving the Company website to visit another website we recommend that you
review that third party’s terms and conditions of use and privacy policy. If you
leave the Company’s website via a link, please remember:
Information Collection
The Company will not sell, license, transmit or disclose this information outside
of the Company and its affiliated companies unless (a) expressly authorized by you,
(b) necessary to enable the Company’s contractors or agents to perform certain functions
for us, or (c) required or permitted by law. In all cases, we will disclose the
information consistent with applicable laws and regulations and we will require
the recipient to protect the information and use it only for the purpose it was
provided.
By “personal information,” we mean data that is unique to an individual, such as
a name, address, date of birth, or telephone number.
Notice of Privacy Practices for Company’s Members
The Company has adopted a Notice of Privacy Practices that describes the members’
rights with respect to their personal information and how the Company will use,
disclose and protect such information. The Notice of Privacy Practices is available
by clicking the link below.
Click here to obtain a copy
of our Notice of Privacy Practices.
Security
Please note that data transmitted by e-mail is vulnerable to security breaches (see
"E-mail").
Cookies
Some of the Company’s business partners, affiliates, and organizations (with whom
we have web links) may use cookies in conjunction with our website and/or their
own sites. The Company does not have access to, or have control over, the cookies
of such entities and cannot be held responsible as a result.
Log Files
Hyperlinks to Other Websites
The Company is not responsible for either the privacy policies of other websites
or the validity of information therein. Any hyperlink to an external website does
not indicate in any manner the Company’s endorsement of that website. See Terms
and Conditions of Use: Third Party Wed Sites.
E-mail
As a result, we adamantly suggest that you do not send any information via e-mail
that you consider to be private or confidential. Please contact us by phone at the
numbers indicated on our web pages or using the toll-free customer service number(s)
on the back of your ID card(s).
There are some locations on our websites where we have made special provisions for
a more secure environment in which we can exchange information with you. At each
of these locations, we will provide you with appropriate instructions.
Notification of Changes
Concerns / Issues
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